PAYMENT AND SHIPPING

Products delivery at Indruino.com:
• Indruino.com uses the service of VIETTEL POST delivery to deliver product to suburban in Ho Chi Minh City. Indruino will use the service of different carriers to ensure the goods are always taken care of.
• With Indruino's delivery partner, the rate of goods lost at present time is 0%. Products handle by delivery services are always 100% guaranteed.
• Products are always checked, confirmed, packed and sent before 16:00 daily (except Sunday and nation vacation). Order before 16:00 everyday will be transferred before 16:00.
• To track the status of the transfer, please contact the Online Sales department via phone number +8428 3636 0636 or +8484 699 1981. Customer also can email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Note:
 Indruino.com only sends products to customer once confirmed. With orders via phone, mail or unconfirmed orders will not be sent directly, Indruino.com will confirm with customer before proceed.
• If you choose to pay when you receive the goods (Cash on Delivery - COD), the shipping fee will have an additional COD fee (Collection Fee) from the shipping service provider, so the fee will be more expensive (shipping fee is free in Ho Chi Minh City area). Form payment, Indruino.com refer bank transfer to save cost and safe. Indruino.com has new way of deliver by Grab service:
• Note only for orders in the area of Ho Chi Minh City. Ho Chi Minh customers will receive the goods in the shortest time after the order has been confirmed. (for urgent orders).
• In this way, customer will pay bill via bank transfer after confirmation phone call from Indruino.com. If the payment after 15:00 (3pm from Monday to Saturday) the product will be shipped on the following day. Any questions, complaints about service quality as well as condition of products, please contact us directly through +8428 3636 0636 or +8484 6991981

Thank you for supporting Indruino.com.